Terms and Conditions

1.BookMySeat liabilities are limited to:

Issuing a valid ticket for its network of transportation operators/event organizers (“operators”).

Providing refund and support in the event of cancellation as per Shohoz.com’s policy

Our liability does not include the following:

Providing refund and support in the event of cancellation as per Shohoz.com’s policy

2. Passengers are requested to arrive at the boarding point 30 minutes prior to bus departure. If not, the ticket is deemed cancelled.

3. Passengers need to bring a paper copy of the ticket at boarding or they may not be allowed to board the vehicle or attend the event. Without printed copy, customers taking digital copy of the e-tickets will be at their own risk of not being being able to travel/attend the event.

4. The operator reserves the right to cancel/delay trips/events, change vehicles/venue and change seats due to unavoidable reasons.

5. Luggage policy is as per operator’s policies. The operator or Shohoz does not bear any consequences for the passenger carrying illegal goods.

Communication Policy

By accepting the terms and conditions the customer accepts that Shohoz.com may send the alerts to the mobile phone number provided by the customer while registering for the service or to any such number replaced and informed by the customer. The customer acknowledges that the alerts will be received only if the mobile phone is in ‘On’ mode to receive the SMS. If the mobile phone is in ‘Off’’ mode then the customer may not get / get after delay any alerts sent during such period.